Category Archives: Uncategorized

Showing a human face

One of the ways that financial services businesses can rebuild trust is to show more of a human face.  And that means real humans, not the weird people in the pinstripe suits.  All too often, the hyper control freaks running most financial institutions prefer to rely on corporate anonymity, rather than allowing real people on the inside [...]

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FA fails news management test

The Football Association has provided a perfect illustration of how tight news management no longer works in the age of social media.  It had intended to formally announce the 23 England players selected to play at the World Cup on its official website, but failed to allow for the Twitter effect.  Theo Walcott, who was surprisingly not selected, had already [...]

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Greenpeace goes for the logo

Brand or company logos are highly precious things.  Small armies of designers, brand managers and trademark lawyers spend their waking hours and huge amounts of money, creating, nuturing and protecting them.  When they get it right, this core element of a brand’s intangible value can be worth hundreds of millions of pounds, which is why Greenpeace’s currently strategy of encouraging [...]

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A digital politician for a digital age

Gordon Brown was famously described by David Cameron as “an analogue politician for a digital age”, so it it interesting to see how wannabe Labour leader David Miliband has been quick to put social media at the heart of his leadership campaign.  Gordon Macmillan in Brand Republic provides a great summary of his plans.    Next stop [...]

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Hairy Crowdsourcing

You rarely have the opportunity to put tranvestites, alpaca farmers and hairdressers in the same sentence, but all of these groups are now working together to protect the US Gulf Coast.  In a brilliant example of crowdsourcing – co-ordinated by the Matter of Trust charity – hair is being collected from hair salons in France, [...]

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The Empowerment Election

It is almost as if the UK population got together and worked out what would be the best way to annoy its political masters.  “I know, let’s create a situation in which none of the political parties can put together a working majority … allow our vote to swing wildly from constituency to constituency & [...]

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Naked Expression

What motivates 1,000 people to take off their clothes, on a typically freezing Bank Holiday weekend, to appear in Spencer Tunick’s latest naked art installation?  Exhibitionism, a spirit of collective action or simply the desire to participate in something that you could tell your friends about for years to come? This time, Tunick was aiming [...]

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The Society of Contestation

The title comes from a typically profound piece of intellectual musing by those very clever chaps at the Future Foundation.  Their argument is very compelling – the collapse of trust in all forms of institutional power and our willingness to challenge traditional sources of expertise and leadership, has created a situation in which the people [...]

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What’s the point of charities?

In an interesting and wide ranging post,  Chris Arnold, talks about the emergence of grassroots campaigning groups as a threat to traditional charitable institutions.  He suggests that “there is some evidence that issue websites are gaining more followers than traditional charity sites in the States.” We shouldn’t be surprised by this trend.  Charities, like every [...]

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Proof that clients hate creative agencies

Here’s the final proof, if it were ever needed, that clients are about to call time on their traditional creative agencies: Unilever has just announced plans to crowdsource creative work for 13 of its most important global brands.  For a mere £7,000 (which is the prize for the suppliers of the winning idea), Unilever will be able [...]

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