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	<title>Comments for Crowd Surfing</title>
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	<link>http://www.crowdsurfing.net</link>
	<description>Surviving and Thriving in the age of empowerment</description>
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		<title>Comment on Crowd Surfing: The book by crowd - StartTags.com</title>
		<link>http://www.crowdsurfing.net/about-the-book/comment-page-1/#comment-342</link>
		<dc:creator>crowd - StartTags.com</dc:creator>
		<pubDate>Sun, 24 Jan 2010 15:08:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?page_id=25#comment-342</guid>
		<description>[...] by a teacher. ... The crowd whom you will face in the future, is these three kinds on the whole. ...Crowd Surfing: The book &#124; Crowd SurfingThe decision to write Crowd Surfing began with a drunken conversation in a bar about why it was that [...]</description>
		<content:encoded><![CDATA[<p>[...] by a teacher. &#8230; The crowd whom you will face in the future, is these three kinds on the whole. &#8230;Crowd Surfing: The book | Crowd SurfingThe decision to write Crowd Surfing began with a drunken conversation in a bar about why it was that [...]</p>
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		<title>Comment on Man U follow the bankers by Greg Felgate</title>
		<link>http://www.crowdsurfing.net/2010/01/20/man-u-follow-the-bankers/comment-page-1/#comment-339</link>
		<dc:creator>Greg Felgate</dc:creator>
		<pubDate>Fri, 22 Jan 2010 08:08:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=912#comment-339</guid>
		<description>Hi Martin, great post and I couldn&#039;t agree more.  It&#039;s such a shame that certain mis-guided corporate teams react in this way.  As you said, Twitter accounts held by the players provides the fans with a really credible and trusted source of information... now all those fans, who were following players such as Rooney, will have now seen that link severed.  These fans will be left with a bitter taste in their mouths and they will have yet another reason to lose a little bit more faith in their club.  Surely they would have benefitted more by having a few behind closed doors Twitter training sessions, to educate the players in a few basic Social Media do&#039;s and don&#039;ts?

What with a corporate team like this and &#039;boot-licking morons&#039; like Neville, they are surely doomed to become the second team in Manchester in a few years!</description>
		<content:encoded><![CDATA[<p>Hi Martin, great post and I couldn&#8217;t agree more.  It&#8217;s such a shame that certain mis-guided corporate teams react in this way.  As you said, Twitter accounts held by the players provides the fans with a really credible and trusted source of information&#8230; now all those fans, who were following players such as Rooney, will have now seen that link severed.  These fans will be left with a bitter taste in their mouths and they will have yet another reason to lose a little bit more faith in their club.  Surely they would have benefitted more by having a few behind closed doors Twitter training sessions, to educate the players in a few basic Social Media do&#8217;s and don&#8217;ts?</p>
<p>What with a corporate team like this and &#8216;boot-licking morons&#8217; like Neville, they are surely doomed to become the second team in Manchester in a few years!</p>
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		<title>Comment on Learning by wasting time by Alex</title>
		<link>http://www.crowdsurfing.net/2008/07/21/learning-by-wasting-time/comment-page-1/#comment-335</link>
		<dc:creator>Alex</dc:creator>
		<pubDate>Mon, 04 Jan 2010 16:46:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=50#comment-335</guid>
		<description>Spot on, plus it makes a great excuse!</description>
		<content:encoded><![CDATA[<p>Spot on, plus it makes a great excuse!</p>
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		<title>Comment on Patient empowerment revisited by Holding your town to account &#124; Crowd Surfing</title>
		<link>http://www.crowdsurfing.net/2009/07/01/patient-empowerment-revisited/comment-page-1/#comment-309</link>
		<dc:creator>Holding your town to account &#124; Crowd Surfing</dc:creator>
		<pubDate>Thu, 10 Dec 2009 09:47:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=729#comment-309</guid>
		<description>[...] government seems particularly keen to encourage consumer empowerment.  We&#8217;ve already had the GP patient survey &#8211; an opportunity for patients to rate the performance of GPs &#8211; and now we have [...]</description>
		<content:encoded><![CDATA[<p>[...] government seems particularly keen to encourage consumer empowerment.  We&#8217;ve already had the GP patient survey &#8211; an opportunity for patients to rate the performance of GPs &#8211; and now we have [...]</p>
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		<title>Comment on Rebuilding trust, one conversation at a time by Beware the angry daughter &#124; Crowd Surfing</title>
		<link>http://www.crowdsurfing.net/2009/07/13/rebuilding-trust-one-conversation-at-a-time/comment-page-1/#comment-303</link>
		<dc:creator>Beware the angry daughter &#124; Crowd Surfing</dc:creator>
		<pubDate>Fri, 04 Dec 2009 09:26:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=752#comment-303</guid>
		<description>[...] Motors&#8217; champion of openness, Fritz Henderson, has been fired, so it seems perfectly appropriate that his daughter publicly criticised the [...]</description>
		<content:encoded><![CDATA[<p>[...] Motors&#8217; champion of openness, Fritz Henderson, has been fired, so it seems perfectly appropriate that his daughter publicly criticised the [...]</p>
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		<title>Comment on The map of the book by Pete Shannon</title>
		<link>http://www.crowdsurfing.net/2009/11/12/the-map-of-the-book/comment-page-1/#comment-301</link>
		<dc:creator>Pete Shannon</dc:creator>
		<pubDate>Mon, 30 Nov 2009 16:57:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=870#comment-301</guid>
		<description>Hi Martin! 

Thanks for putting the link up there! Mum&#039;s the word! 

Having said that, I like to think of Bookmaps more like teasers for those who haven&#039;t read the book and reminders for those that have. So it&#039;s a win-win for everybody.

Cheers,

Pete</description>
		<content:encoded><![CDATA[<p>Hi Martin! </p>
<p>Thanks for putting the link up there! Mum&#8217;s the word! </p>
<p>Having said that, I like to think of Bookmaps more like teasers for those who haven&#8217;t read the book and reminders for those that have. So it&#8217;s a win-win for everybody.</p>
<p>Cheers,</p>
<p>Pete</p>
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		<title>Comment on About us by Crowd Surfing &#8211; surviving and thriving in the age of consumer empowerment &#171; Sarah Wilson&#39;s PR Blog</title>
		<link>http://www.crowdsurfing.net/about-us/comment-page-1/#comment-292</link>
		<dc:creator>Crowd Surfing &#8211; surviving and thriving in the age of consumer empowerment &#171; Sarah Wilson&#39;s PR Blog</dc:creator>
		<pubDate>Wed, 11 Nov 2009 20:31:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?page_id=4#comment-292</guid>
		<description>[...] Reference:   http://www.crowdsurfing.net/about-us/  [...]</description>
		<content:encoded><![CDATA[<p>[...] Reference:   <a href="http://www.crowdsurfing.net/about-us/ " rel="nofollow">http://www.crowdsurfing.net/about-us/ </a> [...]</p>
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		<title>Comment on The populist brand by It&#8217;s not about You &#124; Crowd Surfing</title>
		<link>http://www.crowdsurfing.net/2009/09/30/the-populist-brand/comment-page-1/#comment-291</link>
		<dc:creator>It&#8217;s not about You &#124; Crowd Surfing</dc:creator>
		<pubDate>Wed, 11 Nov 2009 08:47:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=820#comment-291</guid>
		<description>[...] in particular, appears to have come up with a strategy that makes a previously bland and hollow brand even more dull and meaningless.   Bookmark the permalink. Follow any comments here with the RSS [...]</description>
		<content:encoded><![CDATA[<p>[...] in particular, appears to have come up with a strategy that makes a previously bland and hollow brand even more dull and meaningless.   Bookmark the permalink. Follow any comments here with the RSS [...]</p>
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		<title>Comment on A GP&#8217;s Dilemma by Patient empowerment revisited &#124; Crowd Surfing</title>
		<link>http://www.crowdsurfing.net/2009/01/05/a-gps-dilemma/comment-page-1/#comment-290</link>
		<dc:creator>Patient empowerment revisited &#124; Crowd Surfing</dc:creator>
		<pubDate>Wed, 11 Nov 2009 08:46:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=348#comment-290</guid>
		<description>[...] Back to an old topic, but the changing dynamic between GP and patient is one of the most interesting manifestations of consumer empowerment.  The funding of GP practices is now partly based on the results of the new GP Patient Survey.  This means that a relatively small number of disgruntled patients, if they account for at least 60% of respondents, can cost a practice up to £10,000 in penalties, .  Given the fact that patients with grievances are more likely to complete the Patient Study in the first place, this is a frightening expression of consumer power.  Here&#8217;s the full story in yesterday&#8217;s Telegraph. [...]</description>
		<content:encoded><![CDATA[<p>[...] Back to an old topic, but the changing dynamic between GP and patient is one of the most interesting manifestations of consumer empowerment.  The funding of GP practices is now partly based on the results of the new GP Patient Survey.  This means that a relatively small number of disgruntled patients, if they account for at least 60% of respondents, can cost a practice up to £10,000 in penalties, .  Given the fact that patients with grievances are more likely to complete the Patient Study in the first place, this is a frightening expression of consumer power.  Here&#8217;s the full story in yesterday&#8217;s Telegraph. [...]</p>
]]></content:encoded>
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		<title>Comment on China discovers consumer power by Scaling the Great Firewall of China &#124; Crowd Surfing</title>
		<link>http://www.crowdsurfing.net/2008/11/06/china-discovers-consumer-power/comment-page-1/#comment-289</link>
		<dc:creator>Scaling the Great Firewall of China &#124; Crowd Surfing</dc:creator>
		<pubDate>Wed, 11 Nov 2009 08:45:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.crowdsurfing.net/?p=212#comment-289</guid>
		<description>[...] a lid on most forms of public protest,  but as we saw late last year &#8211; with the case of a senior party official brought to justice (after attacking a young girl)  following a web-based pro... - things are changing.  It will be interesting to observe whether the Chinese web community [...]</description>
		<content:encoded><![CDATA[<p>[...] a lid on most forms of public protest,  but as we saw late last year &#8211; with the case of a senior party official brought to justice (after attacking a young girl)  following a web-based pro&#8230; - things are changing.  It will be interesting to observe whether the Chinese web community [...]</p>
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