General Motors’ champion of openness, Fritz Henderson, has been fired, so it seems perfectly appropriate that his daughter publicly criticised the decision on the company’s own Facebook page. Her offending comments (including rude words and poor spelling) were quickly removed, although not before they had been picked up by sharp-eyed bloggers.
Predictably, many commentators have suggested that this highlights the dangers for corporations of using social media, although GM must be one hell of a weak company if the comments of an angry daughter are enough to give it sleepless nights. If anything, the young Henderson’s comments add a degree of authenticity to the often bland and over-polished outpourings from GM HQ.